Contact

Get in Touch

We would love to hear from you. Whether you have a question about your order, need help choosing the right piece, or just want to say hello — our team is here for you.

✉ Email Us

hello@celynia.com
We typically reply within 24 hours

📦 Order Support

orders@celynia.com
Include your order number for faster help

📣 Press & Collaborations

press@celynia.com
For media, influencers & partnerships

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Quick Answers

▶ Where is my order?
Once shipped, you will receive a tracking link via email. You can also track your order in your account page.

▶ What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn and in original packaging. Read full policy.

▶ Do you ship internationally?
Yes, we ship to most countries worldwide. Delivery times vary by destination. See shipping policy.

▶ Will the jewelry tarnish?
Our pieces are crafted with water-resistant finishes. With proper care, they maintain their shine for daily wear. Avoid harsh chemicals and store in a dry place.