Privacy Policy
Celynia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
- Order Information: Products purchased, order history, and transaction details.
- Technical Information: IP address, browser type, device information, and cookies.
- Marketing Information: Preferences, interests, and interactions with our emails.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, shipping, and customer service inquiries
- Improve our website, products, and services
- Send promotional emails and updates (only with your consent)
- Prevent fraud and ensure the security of our platform
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties who help us operate our business, such as payment processors, shipping carriers, and email service providers. These partners are contractually obligated to protect your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at hello@celynia.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@celynia.com.