We offer Standard Shipping (5–7 business days) and Express Shipping (2–4 business days where available). All orders are processed within 1–2 business days. You'll receive a tracking link via email once your order ships.

Yes, we ship to most countries worldwide. Delivery times vary by destination. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Standard shipping is $5.99. Express shipping is $12.99. We offer free standard shipping on all orders over $75.

Once shipped, you'll receive a tracking number via email. You can also track your order in your account page. If you haven't received tracking within 3 business days, contact us at hello@celynia.com.

Track your order easily with our 17TRACK tracking portal. Simply enter your tracking number to see real-time updates on your shipment\'s location and estimated delivery date.

We accept returns within 30 days of delivery. Items must be unworn and in original packaging. For hygiene reasons, earrings cannot be returned. Contact hello@celynia.com with your order number to initiate a return.

We offer exchanges for defective or incorrect items. If you received a damaged or wrong item, contact us within 7 days of delivery with photos, and we'll arrange a replacement at no cost.

Once your return is received and inspected, we process refunds within 5–10 business days to your original payment method. Shipping fees are non-refundable.

Our pieces feature water-resistant finishes designed for daily wear. To maintain their shine, avoid harsh chemicals, perfumes, and prolonged water exposure. Store in a dry place when not wearing. With proper care, they maintain their beauty for extended wear.

While our pieces are water-resistant, we recommend removing them before swimming in chlorinated pools or salt water. Occasional showering is fine, but regular exposure to soaps and shampoos may dull the finish over time.

Our pieces are crafted with nickel-free materials and designed to be gentle on sensitive skin. However, if you have severe metal allergies, we recommend consulting with your dermatologist before purchase.

We use high-quality alloys with gold or platinum plating, stainless steel, and cubic zirconia stones. Each product page lists specific materials. We focus on accessible luxury — pieces that look and feel premium without the premium markup.

We use cubic zirconia (CZ) and crystal stones that offer brilliant sparkle at an accessible price point. Our stones are precision-cut and securely set for lasting beauty.

Our pieces are curated from skilled artisans and manufacturers worldwide. We partner with facilities that meet our quality standards to bring you beautiful designs at accessible prices.

Most of our necklaces come with adjustable extenders (5cm). Check the product details for specific lengths. If you're unsure about sizing, contact us before ordering and we'll help you choose the right fit.

Wrap a flexible measuring tape around your wrist where you'd like the bracelet to sit. Add 1–2cm for a comfortable fit. Most of our bracelets are adjustable (16–19cm).

Yes! Every order arrives in our signature matte gift box — ready for gifting or keeping. For gift sets, we include a small card with space for your message.

At checkout, you'll find a gift message field where you can add a personal note. We'll handwrite it on a Celynia card and include it with your order.